Category: Communication Skills
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Having a Difficult Conversation with a Co-Worker
There are some conversations at work that we would all rather avoid. Maybe a co-worker keeps interrupting you during the day. Someone regularly misses their part of a project and leaves you scrambling to finish it. A colleague’s communication style is becoming difficult to deal with. Or perhaps a small disagreement has been building for…
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Communication Skills: Assertiveness Introduction
In most communication skills training programs, there’s often a statement such as “be assertive.” Many people are told to improve their assertiveness or, in some situations, you may be told that you need to provide information or direction in an assertive manner. What exactly does that mean, though? There’s value in learning assertiveness. It can…